Espressione

E-commerce | Coffee industry

Espressione needed their online store redesigned to showcase their Italian coffee heritage and boost e-commerce sales.

The challenge: Outdated site, low conversion rate, poor mobile performance.

The solution: Premium storytelling, CRO-driven product pages, mobile-first redesign.

The results:

+0%
+0%

online sales in 60 days

+0%
+0%

mobile orders

+0%
+0%

average order value

HIGH CONVERTING ECOMMERCE REDESIGN CASE STUDY FOR COFFEE SHOP ESPRESSIONE
HIGH CONVERTING ECOMMERCE REDESIGN CASE STUDY FOR COFFEE SHOP ESPRESSIONE
HIGH CONVERTING ECOMMERCE REDESIGN CASE STUDY FOR COFFEE SHOP ESPRESSIONE

Overview

Espressione has been bringing authentic Italian coffee culture to the UK for over 25 years. With a product line spanning beans, ESE pods, and machines, their mission is simple: deliver la dolce vita in every cup.

While their coffee was premium, their digital presence didnt reflect that. The old site lacked clarity, performance, and the polished e-commerce experience that todays customers expect.

Espressione partnered with us to redesign their website into a high performing online store that not only tells their brand story, but also converts visitors into long term loyal customers.

HIGH CONVERTING WEBSITE REDESIGN CASE STUDY FOR COFFEE COMPANY ESPRESSIONE

The challenge

Outdated e-commerce experience: The site felt dated and didn’t showcase Espressione’s premium quality.

Fragmented messaging: Their heritage, expertise, and unique selling points weren’t clearly communicated.

Low conversion rate: Visitors weren’t completing purchases at the rate expected for their traffic levels.

Mobile limitations: A clunky mobile layout hindered on-the-go shoppers.

The Solution

Greenlights developed a conversion-driven e-commerce platform for Espressione, focusing on performance, brand storytelling, and customer trust.

1. Premium brand storytelling

Designed a clean, Italian-inspired visual identity.

Highlighted Espressione’s 25-year heritage and unique roasting partnerships.

2. Optimized shopping experience

Streamlined navigation and checkout flow.

Built clear product categories (beans, pods, machines) with CRO-optimized descriptions.

3. Mobile-first redesign

Delivered a fully responsive, lightning-fast mobile experience.

Simplified product pages for one-tap purchases.

4. Trust & retention features

Introduced welcome offers and loyalty touchpoints.

Integrated customer testimonials and satisfaction stats (98% approval, 103k+ bags sold).

The Result

Within the first 6 months of launch, Espressione achieved:

+192% increase in online sales (driven by higher checkout completion rates).

+135% growth in mobile orders (thanks to mobile-first design).

+88% repeat purchase rate among new customers acquired through the welcome offer funnel.

Average order value up 41% due to clearer product bundles and upsells.

Testimonial

Greenlights didnt just build us a new website, they gave us a digital storefront that finally reflects the quality of our coffee. Sales are up, and our brand has never looked stronger.

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